Instructor Manual
How to create instructors, set up Business Labs and manage them period by period.
1 Key concepts
Before you start, it helps to be clear on five terms used throughout the platform:
| Term | What it is |
|---|---|
| Organization | The institution (university, school) you work under. It groups instructors and licenses. |
| Instructor | Someone who creates and manages labs. Can be an Institutional admin (also manages the other instructors) or a regular instructor. |
| Business Lab | A complete simulation: product, economic parameters, periods and participating companies. |
| Company / team | Each group of students that makes decisions within a lab. Uses one license. |
| License | A slot for one active company. The organization has a contracted total; each company in an active lab uses one. |
/profesor and student teams at /login. Everyone receives their credentials by email when created.
2 Create and manage instructors
Add an instructor
- 1In the navbar click My team.
- 2Click Add Instructor and fill in: full name, email address and initial password (at least 6 characters).
- 3Check the Admin box only if you want that person to be able to manage instructors too.
- 4Click Add. The system emails the credentials to the instructor automatically.
Edit, deactivate or delete
In the instructor list, next to each name you have:
| Action | Effect |
|---|---|
| Edit | Change name, email, Admin role or set a new password (leave the field empty to keep it). |
| Deactivate | Suspends access without deleting the instructor or their labs. Reversible. |
| Delete | Removes the instructor permanently. You cannot delete yourself. |
3 Create a Business Lab
From the Dashboard, click + New Business Lab. You need at least one available license. The form has 11 sections; the defaults already make up a playable lab, so you can adjust only what interests you.
| # | Section | What you define |
|---|---|---|
| 1 | Product template | Choose a pre-loaded industry (with its 4 attributes) or Custom to define your own 4 attributes (their weights must add up to 100%). |
| 2 | Complexity level | From N1 (basic) to N5 (elite). The higher the level, the more decisions teams handle. The maximum depends on your license. |
| 3 | General information | Lab name, product/service type and optional description. |
| 4 | Closing dates | Number of periods (3–30) and the closing date/time of each. Includes optional practice periods (0–3) that do not count. |
| 5 | Companies | How to load the teams: Automatic, Spreadsheet or Manual (see below). |
| 6 | News / shocks | Per-period events that alter the market. Optional; you can generate them randomly. |
| 7 | Initial state | Cash, machinery, employees, brand value and initial capital structure (equity / debt ratio). |
| 8 | Costs | Variable and warehouse cost per unit, interest rate and depreciation. |
| 9 | Market | Base demand, reference price, price elasticity and random factor. |
| 10 | Demand dynamics | Market growth per period and growth from quality. |
| 11 | Attractiveness | Exponents α (marketing), β (quality) and γ (price) of the attractiveness formula. |
123. Useful to rehearse the lab yourself; do not use it in a real course.
When you click Create Lab and Generate Companies, the lab is born in Draft state and each team's credentials are shown.
3b · Three ways to load companies
| Mode | When to use it |
|---|---|
| Automatic | You only enter the number of companies (2–20, depending on licenses). The platform generates names and credentials. |
| Spreadsheet | You paste a public URL from Google Sheets or Excel online with Company, Email and per-area manager columns. The area names are created as protected managers. |
| Manual | You add each company by hand: name, email and, optionally, its per-area managers. |
3c · Team credentials
After creating the lab, a window appears with each company's username and password, plus the access URL. The password is shown only once, so copy it or rely on the email delivery.
Services labs
When creating a lab you choose the type of business: physical goods or services. It cannot be changed later, because it alters the central economic rule.
| Physical goods | Services | |
|---|---|---|
| What is sold | manufactured products | service capacity |
| What goes unsold | stays in inventory | is lost |
| Metric it teaches | inventory turnover | utilisation |
13 services available
Each one states which resource limits the business:
| Limited by… | Services |
|---|---|
| The team | consulting, software, marketing agency, law firm, call centre |
| The premises | hotel, gym, coworking space |
| The scarcer of the two | clinic, restaurant, salon, repair shop, training academy |
What changes for your students
- Visible break-even: the panel states what % of capacity must be sold just to avoid losing money.
- The team is the product: in consulting, clinics and salons a senior team delivers nearly twice as much and sustains a higher rate — but costs more.
- Marketing is not universal: in consulting, brand dominates; in restaurants and hotels, reviews and digital do.
- Only the restaurant pays for over-offering: surplus food is lost.
- Channels speak their own language: nine of the thirteen services sell through intermediaries, and each names them after its own sector — a hotel allocates between online travel agencies and tour operators where a clinic does so between insurers and corporate agreements. The economic mechanism is the same as wholesalers and retailers in goods; only the name changes. The other four (consulting, hair salon, software, legal) always sell direct and never see the Distribution tab.
- A services lab receives 35 of the 40 news events: those about inventory and physical distribution are hidden.
Business case: material for strategic analysis
Each of the 13 services has its own ~3-page case in all four languages, available to the team at /company/caso and to you in read-only mode from each company's detail view.
It is written so the student can build from it an internal/external matrix, an environmental analysis, a sector analysis, a portfolio analysis or an activity map. The inputs are seeded deliberately: starting capabilities and gaps, one fact per environmental dimension, rivals and barriers and substitutes and supplier and buyer power, and the numeric growth of all four segments plus the typical entrant's share — without two quantified axes no portfolio analysis is possible.
The case gives facts, never conclusions, and closes with five open questions with no answers — usable as an assignment prompt as they stand. Below the text there is a table with the lab's real parameters (reference price, what limits capacity, variable cost, weight of each channel, return per campaign type), so the analysis is done against the figures the engine actually uses.
4 Manage the lab
From the Dashboard click Manage → on any lab. A lab goes through three states:
Activate
While in Draft you can Delete the lab or click Activate Business Lab. Activating it opens Period 1 and teams can start making decisions.
In the reports, practice and competition are numbered separately: the first real period is “Period 1” even if you played three practice rounds first. When the real lab starts, the practice data is cleared along with the states; those periods still appear in the list, flagged and empty. It does not mean the teams failed to submit decisions.
Management tabs
| Tab | What it is for |
|---|---|
| Companies | View teams, edit data and regenerate each one's access password. |
| Decisions | Review the decisions each company submitted per period. |
| Periods | Reschedule the closing date or close a period manually. |
| Results | Financial and operational results computed per period. |
| Ranking | Ranking of the companies by performance. |
| Activity | Log of team accesses and actions. |
| Plans | Teams' strategic plans (generic strategy, SMART, BSC). |
| Configuration | Enable/disable modules visible to the companies. |
4b · Closing periods
Each period has a closing date/time. There are two ways to close it:
- Automatic: when the closing date arrives, the system processes the decisions, computes results and opens the next period without you doing anything.
- Manual: in the Periods tab, use Reschedule to move the date, or Close now to process immediately.
4c · Visible modules (Configuration)
In the Configuration tab you enable or disable what each team sees:
| Module | What it shows |
|---|---|
| Strategic plan | Plan tab + Balanced Scorecard for the teams. |
| Economic model | Link to the theoretical framework and the formulas in the student panel. |
| Docs / templates | Downloadable Word templates. |
4d · No-submission penalty
You choose the level when you create the lab. A company that does not submit on time is processed with default values and receives a penalty that escalates if it misses in consecutive periods (the streak resets when it submits again):
| Level | 1st miss | 2nd in a row | 3rd+ in a row |
|---|---|---|---|
| None | no penalty | no penalty | no penalty |
| Mild (default) | −5% cash · demand ×0.70 | −10% · ×0.60 | −15% · ×0.50 |
| Strong | −15% cash · demand ×0.50 | −25% · ×0.35 | −35% · ×0.20 |
- Cash fine: % of the period's cash, deducted from the result and recorded in the report.
- Demand cut: lowers attractiveness that period; the lost demand is split among the rivals.
- With None there is no economic penalty, but the streak still advances so you can see it.
Finer tracking
| Where | What you see now |
|---|---|
| Decisions | Price and units per product (not only Product 1). Multi-product teams are broken down P1 / P2 / P3. |
| Activity | Each submitted decision carries a period badge, and a period × company matrix shows the hours/minutes each team was connected in each period. |
Industry case
In any company's Decisions view, the Case button opens the same case study the team sees (sector history, PESTEL, market and segments, competition and industry forces, operations and value chain, strategic challenges) in read-only mode — useful to prepare your feedback or a class discussion before reviewing their decisions.
Export to Excel
In any active or finished lab, the Download Excel button exports decisions, results and rankings of all periods for analysis or grading.
5 Grades and analytics
Final course grade (configurable)
Besides the Team Grade and the Manager Grade, the Grades tab adds a third grade that combines:
| Component | Default weight | How it is computed |
|---|---|---|
| Results | 60% | Reuses the already-computed Team Grade. |
| Participation | 20% | 70% × % of periods with a submission + 30% × (100 − 25 × max no-submission streak). |
| Quiz | 20% | Correct answers / closed periods × 100. Not answering counts as 0 that period. |
Results / Participation / Quiz / Final grade).
Knowledge quiz
Each team sees one multiple-choice question per period (marketing, HR, production or finance), answerable only once, with immediate feedback and explanation. It is educational: it does not affect the economic engine, only the quiz grade above.
Quality benchmarking and ESG Ranking
In labs with the industry system (Level 5+), the Results tab adds:
- Quality benchmarking: market average and anonymous leader of each attribute and of the total score, per product and period.
- ESG Ranking: cumulative sustainable investment per company, with a 0-100 score relative to the leader (includes all companies even if their cumulative is 0).
Engagement analytics
The Activity tab adds three signals about the open period, plus quiz statistics:
| Signal | What it flags |
|---|---|
| Pending | Companies that have not yet submitted decisions in the open period. |
| At risk | Companies with a streak of ≥ 2 consecutive periods without submitting. |
| Hours drop | Companies whose connected time fell to half or less vs. the previous period. |
| Period quiz | How many companies answered and the group's % of correct answers. |
6 Frequently asked questions
How many companies can I create?
Between 2 and 20 per lab, limited by your organization's available licenses. Each active company uses one license; they are freed when a lab finishes.
Are credentials sent by email?
Yes. Both new instructors and teams are sent their credentials automatically to the registered email. If delivery fails, the platform lets you know so you can share them manually.
Can I change the configuration after creating the lab?
The economic parameters are fixed when the lab is created. What you can adjust at any time are the closing dates, the visible modules and the teams' credentials.
What happens if a team does not submit decisions?
When the period closes, that company is processed with default values (no management) — it no longer inherits its previous decisions — and receives the no-submission penalty you chose when creating the lab (cash fine + less demand, which increases if it happens again). The lab is never blocked by an inactive team. Details in section 4d.
How do I delete a lab created by mistake?
Only labs in Draft state (not yet activated) can be deleted, from the Dashboard or their management screen. Once active, let it run or finish it.